FAQ

We strive to provide accurate product descriptions and specifications on the website. However, there may be slight differences caused by production batches or technical factors. If you have any questions, please contact customer support before purchasing.

All orders will be processed after payment is confirmed. Normally, we will ship within 2 working days. In case of special circumstances, we will notify you in time.

If the product you received is defective or does not match the product you ordered, please contact the customer service team within 14 days of receiving the goods for return and exchange. Please make sure that the product has not been used and keep the original packaging. For specific return and exchange procedures, please refer to our [Return and Exchange Policy] link.

During transportation, although we will take all necessary protective measures, damage may occur in some cases. Please check the product immediately upon receipt and contact us in time if damage is found.

We respect your privacy and are committed to protecting your personal information. Please refer to our [Privacy Policy] link to learn how we collect, use and protect your information.

If you have any questions or problems during or after your purchase, please feel free to contact customer service through our website and we will be happy to help you.

Thank you for choosing our products and we look forward to providing you with quality service!